Custom Billing
Last updated: March 3, 2026
The Custom Billing feature allows you to generate manual billings when the billing details differ from the information stored on the policy. Use Custom Billing only when the charge should impact receivables/payables but not policy premium calculations, such as:
Bank charges for returned or bounced checks
Deposit premiums
Exchanges
Advances for Direct Bill policies
Custom billings impact account balances and policy billing records but do not affect policy premium totals. This article walks you through how to generate a custom billing.
Generate a Custom Billing
Navigate to the Policy record that needs a custom billing.
Click Custom Billing.

Review Billing information
Review and confirm the autofilled fields from policy record:
Agency/Ledger (required)
Billed to (required)
Policy
Billing Date (required)
Due Date
Accounting Period
Branch
Department
Update any fields as necessary.
Complete Billing Line details
Under Billing Line Detail:
Select the Billing Line Type
Depending on the selection here, additional fields will populate automatically.
Complete the remaining required fields.
Click Save.
